The Success Center is your home for onboarding, training, new user information, the product knowledge base, and official product documentation. The customer portal is where you can submit a help desk ticket, find all of the information about the products you own, and see available hotfixes and upgrades as well as training opportunities for your products.
IT infrastructure needs to respond to changing business requirements, and generally becomes more complex and dynamic in its design over time. This makes the discovery, documentation and visualisation of the network in real time ever more difficult. Complete and accurate network infrastructure documentation is a critical tool for network engineers these days — keeping the network map on a whiteboard just doesn't cut it anymore.is an extremely useful piece of software that automatically discovers and visualises everything on the network (including desktops, servers, printers, hubs, switches and routers), making it easy for IT managers to study the entire setup.LANsurveyor uses industry-standard identification and discovery methods (ping/ICMP, SNMP, SIP-based VoIP, NetBIOS and more) to scan IP address ranges and find nodes. Once network nodes are discovered, LANsurveyor compiles the information into a cohesive, easy-to-view network map with node icons and coloured lines representing network connectivity speed. The program leverages multiple discovery methods to provide an integrated OSI Layer 2 and Layer 3 topology map that can include: IP address; MAC address; last logged-in user; DNS name; node name (determined by SNMP or other client protocol); switch port connection.The new version of LANsurveyor provides explicit support for Microsoft Windows Vista including registry, user folder and application folder requirements.
Neon Software — now owned by SolarWinds — has been working closely with Microsoft to create a version of LANsurveyor that complies with Vista's new data and security requirements for application and user data. LANsurveyor 9.7 and above meets all of Vista's requirements and automatically upgrades pre-9.7 installations. When you upgrade to or install LANsurveyor 9.7 (or 10.0, reviewed here), application settings, log files and configurations are installed or copied to the 'All Users' folder, where they will be maintained from this release on. This change will make backing up key LANsurveyor files and/or moving LANsurveyor to a different computer much easier in the future.The default 'free' SQL database will change from MSDE (Microsoft SQL Desktop Engine) to SQL Server Express. Although this will not affect current MSDE repository installations, LANsurveyor users who upgrade to SQL Server Express can take advantage of the additional capacity now supported (up to 4GB from 2GB). LANsurveyor also supports Microsoft SQL Server for larger installations, or as a central data repository for multiple copies of LANsurveyor running simultaneously on different network segments.LANsurveyor offers a few major key benefits.
Perhaps most important is that it facilitates network fault monitoring: network topology information integrated into performance and fault monitoring enables correlation of events, providing a clearer picture of root-cause of network problems. It can also be used for compliance: real-time discovery and documentation of network assets provides accurate reporting for internal or regulatory requirements, as well as configuration management. Reliable network asset and topology information becomes a trusted data source for emerging configuration management database (CMDB) initiatives. Finally, real-time identification of network topology changes or new network components provides the opportunity for security policy enforcement. Top ZDNET Reviews.